Design Onn Point
+1 310 596 0296

How a project works

From the first inquiry to the final walkthrough — here's exactly what happens at each step. We'll tell you realistic timelines, who's responsible at each phase, and what we need from you.

01
Day 1

Initial inquiry

You reach out via the website contact form, phone, text, or a Meta lead ad. Onn personally reads every inquiry. You'll hear back within one business day.

From us
Acknowledgment + a question or two to clarify scope.
From you
A few sentences about what you're thinking and a phone number.
02
Days 2–7

Discovery call

A 20-minute call to understand vision, scope, budget, and timeline. We'll confirm whether we're a good fit. If we are, we schedule an in-home visit. If we're not, we'll tell you and where we think you should look.

From us
Honest assessment of whether the project pencils.
From you
Realistic conversation about budget — even a rough range helps.
03
Week 2–3

In-home consultation

Walk-through of your property. We'll measure, photograph, and talk through how the space is used today and how you want it to feel. About 60–90 minutes. No fee, no pressure.

From us
Real-time feedback on what's feasible, what isn't, and what we'd propose.
From you
Time, access, and an open mind about layout.
04
Week 3–4

Personalized quote

A clear, line-itemed proposal — not a single number. Materials, labor, allowances, and contingency are broken out so you can see where money goes and adjust scope before signing.

From us
Transparency. No fine print, no surprises later.
From you
Questions. We'd rather adjust the quote now than mid-project.
05
Weeks 4–10

Design phase

Floor plans, 3D renderings, material palettes, and mobile showroom visits. We iterate until you're excited — not just satisfied. Most kitchens take 3–6 weeks of design; whole-home projects can take 8–12.

From us
Drawings, samples, and the patience to get details right.
From you
Decisions. Material selections are the most common cause of design-phase delays.
06
Weeks 10–16

Permits and pre-construction

Plan check submission to the relevant building department (LADBS for most LA, separate departments for Beverly Hills, Santa Monica, etc.). Plan check ranges from 3–10 weeks depending on city and scope. While permits process, we lock in materials and prep the site.

From us
Plan submission, structural engineering coordination, and management of the permit process.
From you
Patience with municipal timelines (we can't speed up plan check).
07
Weeks 16–30

Construction

Demo, framing, MEP rough-ins, drywall, finishes, fixtures. Onn is on site weekly — sometimes daily on tight phases. You'll get weekly updates with photos, what was done, what's next, and any change orders documented before any extra work begins.

From us
A clean, secured, dust-contained site and weekly transparent updates.
From you
Quick turnaround on questions and selection refinements that come up during the build.
08
End of project

Final walkthrough & close-out

Punch list, deep clean, certificate of occupancy where applicable, warranty information, and a thorough walkthrough. We don't consider the project done until every drawer slides, every fixture works, and you're happy.

From us
Whatever it takes to finish strong.
From you
Honest feedback during the walkthrough so we can address anything that needs addressing.

Ready to start the conversation?

The first step is a 20-minute call. Tell us a bit about your project and we'll go from there.

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