From the first inquiry to the final walkthrough — here's exactly what happens at each step. We'll tell you realistic timelines, who's responsible at each phase, and what we need from you.
You reach out via the website contact form, phone, text, or a Meta lead ad. Onn personally reads every inquiry. You'll hear back within one business day.
A 20-minute call to understand vision, scope, budget, and timeline. We'll confirm whether we're a good fit. If we are, we schedule an in-home visit. If we're not, we'll tell you and where we think you should look.
Walk-through of your property. We'll measure, photograph, and talk through how the space is used today and how you want it to feel. About 60–90 minutes. No fee, no pressure.
A clear, line-itemed proposal — not a single number. Materials, labor, allowances, and contingency are broken out so you can see where money goes and adjust scope before signing.
Floor plans, 3D renderings, material palettes, and mobile showroom visits. We iterate until you're excited — not just satisfied. Most kitchens take 3–6 weeks of design; whole-home projects can take 8–12.
Plan check submission to the relevant building department (LADBS for most LA, separate departments for Beverly Hills, Santa Monica, etc.). Plan check ranges from 3–10 weeks depending on city and scope. While permits process, we lock in materials and prep the site.
Demo, framing, mechanical/electrical/plumbing (MEP) rough-ins, drywall, finishes, fixtures. Onn is on site weekly — sometimes daily on tight phases. You'll get weekly updates with photos, what was done, what's next, and any change orders documented before any extra work begins.
Punch list, deep clean, certificate of occupancy where applicable, warranty information, and a thorough walkthrough. We don't consider the project done until every drawer slides, every fixture works, and you're happy.
The first step is a 20-minute call. Tell us a bit about your project and we'll go from there.
5.0 ★★★★★ · 47+ Google reviews · real names, real homes
I was nervous at first, but the team at Design Onn Point was extremely communicative and made me feel comfortable. They arrived on time each day, kept me updated, and answered all my questions. The crew was professional,…
Design Onn Point turned my kitchen into a beautiful space. The professional was knowledgeable, polite and kept everything on schedule. I love the modern kitchen layout and the quality of the custom kitchen cabinets. High…
Design Onn Point was a delight from start to finish. The team was incredibly communicative, always answering my questions quickly and keeping me in the loop. They were punctual, showing up on time every day, and their pr…